Troubleshooting Guide for AAT Bioquest Device Cloud Website

Q. Software status displays, "No client software detected"?
A. The following conditions must be met in order to use the Device Cloud website:
  • Device Cloud software must be installed and running on the same computer as the open web browser
  • You must be logged into the Device Cloud software using the same Device Cloud account as the Device Cloud website.
  • You must be using a compatible web browser

This document was last revised 2019-02-18